The Arlo mobile app gives members a modern, mobile-first way to manage their benefits. Here's what it does and how to talk about it with clients.
What Members Can Do in the App
View coverage details, spending, and remaining balances
Access digital ID cards (including Apple Wallet)
Submit and track claims and EOBs
Find in-network providers, complete with ratings and location details
Message Member Support directly, in-app
Access virtual care
Getting Started
Members download the app from the App Store or Google Play and log in with the same credentials they use for the Arlo Member Portal. Once logged in, everything — ID card, claims, provider search, and support — is available from the home screen.
Need Assistance?
Have questions? Reach out to the Arlo team at [email protected] — we're here to keep things on track.